We take the “people stuff” and the paperwork off your plate, so you can focus on growing your business and doing what you love.

Think of us as your go-to partner behind the scenes - helping you create a workplace
that works🍋

Services Offered

  • RECRUITMENT & ONBOARDING

    Attracting the right talent and making sure they feel part of your business from day one. From job ads and candidate screening to contracts, induction packs, and first-day checklists - we’ll ensure your new hires are set up for success and engaged from the start.

  • GENERAL ADMINISTRATION

    Behind every successful business is reliable administration. We offer flexible support with day-to-day tasks, keeping your operations smooth, efficient, and organised.

  • EMPLOYEE RELATIONS SUPPORT

    Workplace challenges happen, but you don’t have to face them alone. We provide calm, professional guidance on employee issues, helping you navigate tricky situations with confidence, empathy and fairness.

  • TRAINING PLANS

    A strong team is always learning. We design tailored training and development plans to help your staff grow their skills, confidence, and performance — while supporting your long-term business goals.

  • VIRTUAL ASSISTANT

    When your to-do list feels never-ending, we step in. From inbox management to scheduling and reporting, we handle the details so you can focus on the big picture.

  • PERFORMANCE MANAGEMENT

    At Lemon Lane, we help businesses keep their people engaged and performing at their best – without the overhead of an in-house HR team.

  • POLICY & HANDBOOK CREATION

    Clear, practical policies are the backbone of a fair and consistent workplace. We design handbooks and guidelines that not only meet New Zealand employment requirements but also reflect your organisation’s culture and values.

  • HRIS SYSTEM SETUP

    Streamline your people processes with the right HR technology. We’ll recommend, set up, and configure a Human Resource Information System that suits your needs - giving you more time to focus on people, not paperwork.

Learn about our services

  • Administration Support – 15 hours per month - $360
    Good for ongoing basic administrative tasks

    Includes:

    - Email management
    Up to 2 hours per week

    - Scheduling/ appointments
    Up to 2 hours per week

    - Formatting documents, reports or presentations
    Up to 2 hours per week

    - Basic digital file organisation
    Up to 1 hour per week

    - 1x 30 minute call per month for planning/ updates

    *Extras beyond 10 hours will be billed at NZD $60 per hour

  • Administration Support – 20 hours per months - $720.00

    Includes:

    - Email management
    Up to 4 hours per week

    - Scheduling/ appointments
    Up to 4 hours per week

    - Formatting documents, reports or presentations
    Up to 4 hours per week

    - Basic digital file organisation
    Up to 2 hours per week

    - 1x 60 minute call per month for planning/ updates

  • Human resources starter kit - $1500.00

    Recruitment & Onboarding

    Includes:

    -  Up to two job descriptions created
    3-4 hours

    -  Onboarding checklist template (tailored to the business)
    2-3 hours

    - 1 x 60 – 90 minute consultation for a recruitment strategy

    HR Policy & Handbook Creation

    Includes:

    - Core employment policies (leave, code of conduct, grievance, harassment)
    6-8 hours

    - Staff handbook template (up to 20 pages)
    7 - 9 hours

    - 1x round of edit included

    Compliance & Documentation

    Includes:

    - Employment Agreements for up to 5 staff
    4 - 5 hours

    - Key compliance checklist (WHS, Holidays Act etc)
    2 - 3 hours

    *Extras beyond this scope: Any additional policies, employment agreements beyond 5 staff or extra revisions billed at NZD $60 per hour.

  • Employee Relations Support - $600.00
    Guidance for small-scale staff issues, with compliant processes and clear documentation.

    Includes:

    - Performance Management Support: Templates and advice for setting expectations and managing underperformance.
    2–3 hours (review situation, provide templates, advise manager, draft documentation).

    -  Disciplinary Process Guidance: Step-by-step support and compliant documentation for handling misconduct or policy breaches.
    3–5 hours (advice, drafting letters, step-by-step guidance, ensuring compliance).

    - Conflict Resolution (Light-Touch): Practical advice and documentation support for addressing minor staff disputes.
    2–4 hours (listening to issue, drafting emails/notes, advice on steps).

  • Appraisal Framework Setup – $480 (one-off)
    Best for businesses who need a simple, structured appraisal process set up from scratch.

    - Tailored appraisal template (customised to your business).
    2–3 hours (customising forms, aligning to business goals).

    - Step-by-step manager guide for running reviews.
    2 hours (writing a simple, step-by-step compliance-safe guide).

    - Performance tracking tool (spreadsheet or simple dashboard).
    2–3 hours (Excel/Google Sheet or lightweight dashboard).

    - 1 x 60-minute online training session for managers.

    *please note that the price indicated is for an organisation size of 10-15 people. Pricing will reflect number of employees per organsiation. For more information on pricing for your organisation - please contact us.

  • Quarterly or Biannual Appraisal Support – from $320 per cycle
    Best for businesses who want ongoing support to keep performance reviews on track.

    - Performance review reminders and scheduling support.
    1 hour (emails, calendar invites, chasing managers).

    - Remote coaching for managers before appraisal meetings.
    1–2 hours (remote prep call, Q&A).

    - Review of completed appraisal forms for consistency/fairness.
    2 hours (checking for fairness, tone, consistency).

    - Action plan summary report for business owner/leadership.
    1–2 hours (drafting a clear report for leadership).

    *please note that the price indicated is for an organisation size of 10-15 people. Pricing will reflect number of employees per organsiation. For more information on pricing for your organisation - please contact us.

  • Training & Development Plans - $550.00
    Focused support to identify skill gaps and create a clear roadmap for staff training.

    Includes:

    - Training Needs Analysis (TNA):Consultation and tailored assessment to identify compliance requirements and skill gaps in your business.
    2–3 hours dependent upon size of organisation. (consultation, reviewing compliance requirements, tailoring assessment).

    - Training Matrix Creation: A simple, easy-to-use system (Excel/Google Sheet) to track staff training, renewals, and compliance.
    3–4 hours dependent upon size of the organisation. (designing, setting up Excel/Google Sheet, formatting, client walkthrough).

     *Sourcing or delivering specific training sessions can be arranged and billed at NZD $60 per hour.

  • HR Policy & Handbook Creation - $1200

    Includes:

    - Core employment policies (leave, code of conduct, grievance, harassment)
    Structuring and drafting content - 5–6 hours.
    Formatting/design for readability - 2–3 hours

    -  Staff handbook template (up to 20 pages)

    - 1x round of edit included
    Client review + incorporation of feedback - 2–3 hours

    * Please note; extra edits, custom policies, or >20 pages are charged separately at $90/hr

  • Virtual Assistant Services - $40 an hour

    - Inbox & Email Management – Organising emails, setting up filters, and prioritising important correspondence.

    - Calendar & Scheduling – Appointments, reminders, meeting coordination.

    - Travel & Accommodation – Booking hotels, flights, and preparing itineraries.

    - Document Support – Formatting, reports, templates, and record-keeping.

    - Client & Team Liaison – Handling calls, messages, and follow-ups as needed.

    - Social media scheduling

  • Human Resource Information System Setup - $1300.00

    - Consultation & Scoping
    Identify client needs, required modules (payroll, leave, performance, onboarding).
    Map current processes - 2–3 hours.

    - System Setup & Configuration
    Creating employee profiles, uploading documents, configuring workflows.
    Tailoring settings (leave types, approval chains, compliance reminders) - 6–8 hours.

    - Data Migration
    Cleaning & importing employee data (up to ~20 staff).
    Setting up contracts, compliance files - 4–6 hours.

    - Testing & Troubleshooting
    Checking system functions, user access, notifications, reports - 2–3 hours.

    - Training & Handover
    1x online session with managers/admins (60–90 mins).
    Training guide/documentation → 2–3 hours.

    *Please note that pricing is indicative of an organisation with up to 20 employees. For more information about pricing, please contact us.

Contact Us

Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!